Up to £1,500 towards your gigabit-capable qualifying rural residential and £3500 for qualifying rural business fibre optic broadband or leased line connection
How to apply for your Gigabit Broadband Voucher
- Check your business eligibility following our steps below.
- Contact us to discuss the best gigabit broadband options for you or look at our solutions page.
- Once you have chosen a broadband or leased line package we will apply to DCMS (the government Department of Culture Media and Sport who operate the scheme) for your connection voucher.
- Once we’ve submitted your voucher request your local council will review and approve your voucher.
- As soon as your voucher has been approved we will begin work to deliver your gigabit broadband / leased line internet connection. We’ll manage the process all the way and keep the voucher process going. Installation can take as little as 14 days.
- As soon as your connection is ready we’ll notify DCMS, and you will get an email to confirm that it is live. Once you’ve clicked the link in the email that’s it. We claim the voucher and you enjoy your new ultrafast broadband connection.
To order your gigabit capable business internet connection:
Gigabit-capable broadband and your business
Gigabit-capable broadband has the power to transform the way you work. Unlimited, ultrafast download speeds and high or synchronous upload speeds increase the productivity of your team and help to facilitate seamless communications. Broadband is very much the fourth utility, and slow connectivity not only hinders your workflow but can cost you money. With business become increasingly reliant on cloud services, video calling and transferring large files, if you have to think about the speed and reliability of your internet connection, it’s not working for you.
Our gigabit-capable business internet connections, available either as standard broadband or leased lines, give you the flexibility to upgrade your connectivity as you need it. Local support and proactive monitoring make it something you can forget about once installed and get on with what’s important to you.
How is the voucher scheme evolving, am I too late?
The Gigabit Broadband Voucher Scheme was originally part of the Local Full Fibre Networks (LFFN) and so was the Rural Gigabit Connectivity (RGC) programme. Both are run by the DCMS and Broadband UK (BDUK), part of DCMS.
By February 2020, the LFFN part of the scheme which had been used to fund connections wherever they were was fully committed.
The current RGC programme closed to new voucher requests in late February 2021.
The next UK Gigabit Programme is widely expected to be over £250m and to go live in April 2021 to provide continuity to gigabit broadband delivery via voucher projects. BDUK will share more details on the revised scheme as soon as they can. There’s a good summary of what is known so far on the successor scheme here at ISP Preview
DCMS’s emphasis will continue to be on connecting hard to reach rural properties. We have the OFCOM list of postcodes defined as Area 3 which we expect will remain eligible for support. Projects in these qualifying rural postcodes are likely to continue to need to be pre-registered with the scheme by your provider and there are other qualification criteria with which the industry has become familiar are likely to remain, for example:-
- Your businesses balance sheet must be less than €43 million and/or your turnover must be under €50 million.
- There must be at least two properties in each scheme.
- That you need to employ less than 249 people.
- That you don’t currently have a gigabit capable internet connection at your premises already. For example, if you already have a leased line, unfortunately, you wouldn’t qualify.
In summary, for qualifying rural postcodes the voucher scheme is still highly likely to be available for businesses and for residential connections. If you have any questions on the details don’t hesitate to ask us. There are more details in our FAQ section below.
Don’t worry if you don’t qualify, depending on your location we may have other ways of installing your ultrafast or gigabit capable leased line or internet connection free of charge. Call our experts on 01483 892 048 to talk through the options.
Things to look out for
- It’s important that you check our eligibility steps to make sure you qualify. Not all business do.
- Businesses need to pay the VAT on the connection charge residential customers don’t, but you can claim this back so long as your business is VAT registered.
- You will need to keep your new gigabit capable internet connection for at least 12 months after it’s installed.
- The internet connection you order must be for at least 100Mbps or double the speed you are currently getting (whichever is the bigger number).
Voucher scheme FAQs
Below are some of the questions we frequently get asked about the government’s gigabit voucher code scheme. If you have any questions that aren’t listed below call us on 01483 892 048 and we will be happy to help.
No, the money is paid to us as the supplier, but we can only use it to reduce the installation costs of your gigabit capable, full fibre internet connection.
Business voucher codes are worth between £500 and £3500 excluding any VAT payable. Any cost to install your business broadband between these amounts can be claimed.
The scheme can be used to order gigabit capable home broadband connections in areas defined by DEFRA as rural. Each scheme needs a minimum of two properties in it. The properties can be either business or residential or a combination of both. The service must achieve a minimum speed of 30Mb/s and the network must be capable of delivering a gigabit. Contact us to find out more.
The rural voucher scheme only allows a maximum of £3,500 for each business connection and £1500 for residential customers. Anything over that you would have to pay for yourself. Depending on your location we may be able to look at using other technology’s and networks to bring this cost down for you. Contact us so that we can help with your business broadband requirements.
Yes! As long a residential installation costs more than £500, and less than £1,500 (this includes any VAT payable) you can claim all of this back using a voucher. For businesses, it needs to cost more than £500 and less than £3500 excluding any VAT.
Projects can be all residents, all businesses, or a mixture of both.
No, the voucher code can only be used for the cost of the installation, and not to cover the monthly broadband charges.
Depending on where you are your gigabit capable business broadband connection can sometimes be installed in as little as 14 days. Contact us to get a better indication of likely connection times for your area.
Depending on your location we might be able to offer you reduced or free of charge installation full fibre gigabit capable business broadband connection anyway. Our own network gives us a variety of options, and our relationships with national carriers sometimes allow us to waive installation fees in exchange for slightly longer contracts. Call us on 01483 892 048 and we’ll see if we can help.
No, the connection you order only has to be 30Mbps but must deliver a “step change” in service which is at least a doubling of speeds compared to the service currently being consumed by you and must be capable of providing Gigabit Internet connectivity in the future if you wanted to upgrade it without the need for future hardware upgrades or modification, excluding customer premises equipment. It is not mandatory to deploy 1Gbps capable CPE from the outset if this is not required to deliver service.
No, the process is fairly straightforward and we will do nearly all the paperwork for you. You will simply have to confirm that your order has been delivered and working once it’s live, by following a link in an email from DCMS.